FlexNet Operations 2018
On the Account <account name> page, click on the Alerts tab to see the alerts for an account.
The list contains the following information:
|
Column |
Description |
||||||
|
Alert |
The type of alert generated. One of the following:
|
||||||
|
Score |
The score at the time of the alert. The score also includes an arrow to show if the alert level was raised or lowered. |
||||||
|
Date |
The date the alert was generated. |
||||||
|
Alert age |
The age of the alert in days. Maximum days: 30. By default the list is sorted by the alert age. |
Note • You can sort the list by either Alert or Alert age.
To filter the alerts list
| 1. | On the Alerts tab, hover the cursor over the  filter icon to display the filter selection list. By default the Alerts page is set to display both the Renewal Health and Consumption score unless the page was loaded by clicking on an account from the Customer Growth Dashboard. Then it will automatically filter the list based on the alert that was selected. |
| 2. | To change the default filter setting, uncheck one of the Alert types and/or check either the Raised or Lowered direction. If all the Alert type boxes are unchecked, a warning will appear that at least one alert type must be checked. If both directions are unchecked, it is the same as if they are both checked. |
| 3. | Click Apply to filter the alert types according to your selections. |
The number in the red bubble indicates how many filters are active.
FlexNet Operations Producer Portal Help LibraryFebruary 2018 |
Copyright Information | Flexera Software |