to download a list of the sent emails.FlexNet Operations 2018
The Producer Portal allows you to list, view and resend emails previously sent. Email retention will be defined by a retention policy set in the system configuration. To prevent performance issues, sent email will have a set number of days that it will be retained. See Configuring the FlexNet Platform Server for more information on setting this configuration.
You can show all emails sent by clicking the Sent Emails link in the System menu.
Note • Email is only retained for a limited number of days as set by the email retention policy. See Configuring the FlexNet Platform Server for more information.
To list all sent emails
| 1. | Click Administer > Sent Emails. |
The Producer Portal opens the Sent Emails page. By default the emails will be listed by the Sent date (most recent first).
The table contains the following columns:
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Column |
Description |
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Template |
Lists the template used to create the email. |
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Subject |
Lists the subject of the email with a hyperlink to view the details of the email. Note • If the template used to create the email has the setting, View Email in Sent history, turned off, the subject line will not contain a hyperlink and the details of the email cannot be viewed nor can the email be resent. |
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Recipients |
List of the recipients on the To list of the email. If there is more than one, they are all displayed in a comma separated list. |
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Status |
The status of the email. Valid values include:
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Sent |
The date the email was sent. |
See Also
Configuring the FlexNet Platform Server
To search sent emails
| 1. | Use the drop down menu to select the search criteria. Options include: |
| • |
| • | Template Name |
| • | Sent Before |
| • | Sent After |
| • | Sent On |
| 2. | Enter a value to search on |
To download a list of sent emails
| 1. | From the Sent Emails page, click the download icon to download a list of the sent emails. |
| 2. | The downloaded file is in the format: SentEmails-timestamp.csv. For example: .SentEmails-2017-03-28-12-14-11.csv. The CSV file contains the following columns: |
|
Column |
Description |
|
Email Type |
The template used to generate the email |
|
Subject |
The subject of the email |
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TO Recipient |
The address(es) the email was sent to. |
|
CC Recipient |
The address(es) the email was CC’d to |
|
From |
The address that sent the email |
|
Sent |
The timestamp the email was sent. |
FlexNet Operations Producer Portal Help LibraryFebruary 2018 |
Copyright Information | Flexera Software |