Deactivating and Reactivating a User

FlexNet Operations 2018

User status is displayed in the Create a User page. A user can be deactivated manually or automatically; a user can be reactivated only manually.

Users assigned a role with the View and Manage Users permission can deactivate and reactivate users manually.

To deactivate a user manually

1. Click Accounts & Users > All Users This link opens the Manage Users page.
2. In the Users list, click a user name to deactivate.
3. In the Status drop down, select Inactive.
4. Click Save.

A non-shared user is deactivated automatically after more incorrect consecutive login attempts than allowed. The default number of consecutive failed authentications is 3; this number can be configured in the FlexNet Platform Server configuration. When a user is deactivated automatically, the User Deactivated alert is triggered (if that alert is configured).

A deactivated user must be reactivated manually.

To reactivate a user

1. Click Accounts & Users > All Users This link opens the Manage Users page.
2. In the Users list, click a user name to reactivate.
3. In the Status drop down, select Active.
4. Click Save.

A reactivated user is informed by email. Reactivation does not affect a user’s password. If the reactivated user is shared, an administrator will get the email stating that the user has been reactivated.

See Also